Effective date: {{LegalEffectiveDate}}
{{CompanyName}} (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through this website, how we use it, who we share it with, and the choices you have. By using the website you agree to this policy.
Information We Collect
Information You Give Us
- Contact and quote requests: your name, email address, phone number, company, and the message you send through our forms.
- Newsletter sign-ups: your email address and your consent to receive updates. Sign-up is optional and is never pre-selected.
- Communications: the content of emails, calls, or messages you send us.
Information Collected Automatically
- Device and usage data: IP address, browser type, device type, pages viewed, referring page, and the date and time of your visit.
- Campaign attribution: the first page you landed on and any UTM campaign parameters in the link you used (kept in your browser session only).
- Cookies and similar technologies: described in our Cookie Policy.
How We Use Your Information
- To respond to your enquiries and provide the services you request.
- To send newsletters and updates you have opted in to. You can unsubscribe at any time.
- To operate, secure, and improve the website and our services.
- To understand which marketing channels bring visitors to us.
- To comply with legal obligations and to establish, exercise, or defend legal claims.
Legal Bases (EEA and UK Visitors)
Where the GDPR or UK GDPR applies, we process personal information on these bases: your consent (newsletters, non-essential cookies); performance of a contract or steps you ask us to take before entering one (responding to quote requests); our legitimate interests in running and improving our business, balanced against your rights; and compliance with legal obligations.
How We Share Information
We do not sell your personal information. We share it only with:
- Service providers that help us run the website and our business, such as hosting, email delivery, customer relationship management, form handling, and analytics providers, under terms that limit their use of your data.
- Professional advisers such as lawyers, accountants, and insurers.
- Authorities when required by law, or to protect rights, safety, and security.
- A successor in a merger, acquisition, or sale of assets, with notice where required.
Cookies and Analytics
We use cookies and similar technologies as described in our Cookie Policy. [Analytics provider, for example Google Analytics 4: describe what it collects and link to the provider’s privacy notice, or delete this sentence if none is used.]
Data Retention
We keep personal information only as long as needed for the purposes above. [Enquiries: for example 24 months after the last contact. Newsletter: until you unsubscribe. Records we must keep by law: for the legally required period.] After that we delete or anonymize it.
Security
We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete, or export your personal information; to object to or restrict certain processing; to withdraw consent at any time; and to lodge a complaint with your data protection authority. To exercise a right, contact us using the details below. We will verify your request and respond within the time required by law.
US State Privacy Rights
Residents of some US states, including California, Colorado, Connecticut, Texas, Utah, and Virginia, have rights to know, access, correct, delete, and opt out of the sale or sharing of personal information. We do not sell personal information and we do not share it for cross-context behavioral advertising [confirm for this site]. We will not discriminate against you for exercising your rights.
Marketing Emails
Every marketing email contains an unsubscribe link. You can also ask us to remove you at {{Email}}.
Children
The website is not directed to children under 13 (or under 16 where local law sets a higher age), and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
International Transfers
We are based in {{Country}}, and our service providers may process information in other countries. Where required, we use safeguards such as standard contractual clauses for transfers out of the EEA or UK.
Third-Party Links
The website may link to other sites. We do not control them and are not responsible for their privacy practices. Please read their policies.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it last changed. Material changes will be highlighted on this page.
Contact Us
Questions or requests about this policy:
Email: {{Email}}
Phone: {{Phone}}
Mail: {{CompanyName}}, {{Address}}, {{City}}, {{State}}, {{Country}}